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Leadership Lessons from Ted Lasso
For those that don’t know, Ted Lasso is an Apple TV comedy/drama of an American football coach hired to manage a British soccer team. He doesn’t know the sport, the rules, or much about the culture.
What he lacks in the hard facts he more than makes up for it in the soft skills.
Does empathy deliver business results?
Would you like to improve productivity whilst having people be happier? Are emotions that important at work? A client asked, “why does empathy delivery results?” My first thought was that…
Spring is Emerging. An Activity to Unearth More of YOU
Wanting a better life – whatever better means to you? Wondering how you could be happier or more effective? Want to be a more conscious leader? If any of those…
What Admiral the Stallion can Teach You About Leadership
A wet, cold, cloudy day in an English field learning leadership lessons from horses. Sounds fun 😉 It was! I am part of a leadership development group that met 5…
Lessons Learned from the Pandemic
COVID-19 seems so last year, what can a learn about it now? I’m sick of the pandemic and don’t want to read more about it. Well, remember the expression credited…
Want to know the Real Basis for Emotional Intelligence?
Want more engagement with your team? Been told you could be more empathetic? Wondering what Emotional Intelligence even is? If you know what emotional intelligence is skip the first sections…
Wellbeing Versus Workload? Doesn’t have to be One or the Other.
Too much to do not enough time? I’m feeling this as I write because I’m trying to get everything done before taking time off work for vacation/annual leave. I’m not…
Annual Goal Setting? How To and Why It’s Important
Executives and managers are talking about annual objectives for next year. I’m working with a leadership team on their kick-off for the year – aligning behind the strategy, goal setting,…
Show, Don’t Tell. The top presentation skill you learned in nursery school but have probably forgotten. How to use it effectively now.
Want to ensure people understand what you’re communicating? Worried about presenting especially virtually? Want to know what you learned in nursery/kindergarten that would help your presentation skills? How to Improve…
Good Leadership is About BUILDING Capability NOT BEING the Capability
Leadership is about exciting people to perform, consistently and to as high a standard as necessary. That means leading yourself, and any number of other people as required. The opportunities might be obvious of when you need to lead (a meeting, your team’s performance) and there will be other times when you choose to lead from the field or behind. Be intentional about when you are the capable one and when you are needing others to be capable.
A Good Customer Experience Suggests Evidence of Good Leadership
Read on to find ideas for improving interactions in your workplace – whether customer service or inner-office. Two recent experiences I had with the same company suggests they have a customer-oriented culture and emotional intelligence leadership.
A Tangible Example of Emotional Intelligence in Real Life
Wondering what cricket can tell you about improving team performance? Want to understand how “emotional intelligence” actually works in IRL? Need actually phrases and tactics of how to “DO” emotional…
