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Lessons Learned from the Pandemic
COVID-19 seems so last year, what can a learn about it now? I’m sick of the pandemic and don’t want to read more about it. Well, remember the expression credited…
Want to know the Real Basis for Emotional Intelligence?
Want more engagement with your team? Been told you could be more empathetic? Wondering what Emotional Intelligence even is? If you know what emotional intelligence is skip the first sections…
Wellbeing Versus Workload? Doesn’t have to be One or the Other.
Too much to do not enough time? I’m feeling this as I write because I’m trying to get everything done before taking time off work for vacation/annual leave. I’m not…
What can the dinosaur extinction teach us? Read here.
I’m always fascinated to hear what CEOs have to say about leadership – when they pull back the curtain and reveal their thoughts and feelings, what’s going on behind the…
What’s the Problem? You’re not Discussing the Problem!
Are you putting off having a difficult conversation? Have you avoided talking to someone because you were scared to do it or afraid of their reaction? Has someone complained to…
What do you want to do with your one wild & precious life?
I was reminded recently of this line from the poem, The Summer Day, by Mary Oliver. We do only have one wild and precious life, which is a big lesson…
Annual Goal Setting? How To and Why It’s Important
Executives and managers are talking about annual objectives for next year. I’m working with a leadership team on their kick-off for the year – aligning behind the strategy, goal setting,…
Annual Goals? Step #1 is Conducting a Year End Review
It must be that time of year – as numerous clients have brought it to our coaching sessions – annual objective setting, defining strategies and goals for next year. It’s…
Show, Don’t Tell. The top presentation skill you learned in nursery school but have probably forgotten. How to use it effectively now.
Want to ensure people understand what you’re communicating? Worried about presenting especially virtually? Want to know what you learned in nursery/kindergarten that would help your presentation skills? How to Improve…
Good Leadership is About BUILDING Capability NOT BEING the Capability
Leadership is about exciting people to perform, consistently and to as high a standard as necessary. That means leading yourself, and any number of other people as required. The opportunities might be obvious of when you need to lead (a meeting, your team’s performance) and there will be other times when you choose to lead from the field or behind. Be intentional about when you are the capable one and when you are needing others to be capable.
Raise your Head above The Parapet? Lesson on Risk Taking
Worried about putting your head above the parapet? Have doubts about speaking in a meeting? Check out tips for risk taking & examples from my book journey.
A Good Customer Experience Suggests Evidence of Good Leadership
Read on to find ideas for improving interactions in your workplace – whether customer service or inner-office. Two recent experiences I had with the same company suggests they have a customer-oriented culture and emotional intelligence leadership.
