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Good Leadership is About BUILDING Capability NOT BEING the Capability
Leadership is about exciting people to perform, consistently and to as high a standard as necessary. That means leading yourself, and any number of other people as required. The opportunities might be obvious of when you need to lead (a meeting, your team’s performance) and there will be other times when you choose to lead from the field or behind. Be intentional about when you are the capable one and when you are needing others to be capable.
Raise your Head above The Parapet? Lesson on Risk Taking
Worried about putting your head above the parapet? Have doubts about speaking in a meeting? Check out tips for risk taking & examples from my book journey.
A Good Customer Experience Suggests Evidence of Good Leadership
Read on to find ideas for improving interactions in your workplace – whether customer service or inner-office. Two recent experiences I had with the same company suggests they have a customer-oriented culture and emotional intelligence leadership.
A Tangible Example of Emotional Intelligence in Real Life
Wondering what cricket can tell you about improving team performance? Want to understand how “emotional intelligence” actually works in IRL? Need actually phrases and tactics of how to “DO” emotional…
Leadership Lessons of Gareth Southgate, Past the Waistcoat
Who’s a great leader? This is a question I’m often asked by random people when I say I’m a leadership coach and author. One recent example I cite is Gareth…
Leadership Lessons from The Olympic Games Tokyo 2020
Did you watch The Olympics? Have you, or more likely your child, been inspired to take up BMX, wall climbing or skateboarding? The Olympics always entertains, informs and inspires me!…
Coaching Client Cath’s Confidence Success Story
Cath* is a returning client. Lucky me. I first coached her years ago as she was wanting to get a more senior role. She didn’t get the promotion in her…
Have an Ambition Lurking in Your Mind? Don’t Procrastinate.
Kicking yourself for not learning a new language during lockdown? Have a dream, goal or ambition sitting on the back burner? Or the back of your mind? Have you ever…
Why it’s Okay to Show Emotion (and even Cry) at Work.
Organizations, and if we believe stereotypes male bosses, often hold the belief that people should leave their emotions at the door when they come to work. Some leaders say business…
How to Deal with Negative Feedback (Ouch) at Work
No matter how well you perform at work everyone experiences receiving negative feedback (or at least they would in a learning or continuous improvement environment). Technically, feedback is feedback, we…
Zoom Fatigue? What causes it and how to prevent it
Find you’re tired after a long day of video conferencing? Noticing some dread at the prospect of jumping on another Teams meeting? Zoom fatigue is a ‘thing’. We get tired…
How HR Leaders, any Leader actually, can Build Trust in the Workplace
Trust has always been important in the workplace – among individuals, departments, functions and hierarchy. It’s now more important than ever as uncertainty is rampant in many aspects of both…
